Privacy Policy

ClearPath Regenerative ("Company," "we," "us," or "our") respects your privacy and is committed to protecting it through our compliance with this Privacy Policy and the Health Insurance Portability and Accountability Act (HIPAA). This policy explains how we collect, use, disclose, and safeguard your information, including Protected Health Information (PHI), when you visit clearpathregen.com or engage with our services.

1. Notice of Privacy Practices (HIPAA)

2. Information We Collect

We may collect the following information, which includes PHI collected with your explicit consent:

• Protected Health Information (PHI) & Personal Information: Name, email address, phone number, mailing address, medical history, health conditions, or symptoms you voluntarily submit to be matched with a specialist.
• Mobile Information: Phone number provided for SMS communications and coordination of care/matching.
• Usage Data: IP address, browser type, pages visited, time spent on pages. This data is anonymized when possible.

3. How We Use and Disclose Your Information

We use your information, including PHI, specifically to:

• Treatment and Matching: Provide and manage our patient education and matching services, connecting you with vetted regenerative specialists.
• Communications: Communicate with you regarding your matching process, application status, or inquiries.
• Healthcare Operations: Improve our website, educational services, and business operations under HIPAA regulations.
• Legal Compliance: Comply with legal obligations or as required by law (e.g., public health authorities).

4. SMS Communications & Consent

By providing your mobile phone number and opting in, you expressly consent to receive automated and non-automated SMS messages from ClearPath Regenerative, including but not limited to:

• Customer support messages and service updates
• Matching notifications and application status reminders

Opt-Out: You may opt out at any time by replying STOP to any message. Reply HELP for assistance.

Consent Not Required for Services: Your consent to receive SMS messages is not a condition of accessing our website or matching services.

5. Sharing of Information & Business Associates

We do not sell or rent your personal information or PHI. We only share information with:

• Vetted Specialists: Healthcare providers to whom you are matched, so they can assist you with your health goals.
• Business Associates: We utilize third-party CRM and software providers to operate our business and securely manage your data. These vendors are bound by HIPAA Business Associate Agreements (BAAs) requiring them to safeguard your PHI.
• Legal Authorities: If required by state or federal law.

No mobile information or SMS opt-in data will be shared with third parties/affiliates for marketing or promotional purposes.

6. Data Security and Breach Notification

We implement strict administrative, technical, and physical safeguards designed to protect your PHI in accordance with HIPAA Security Rules (e.g., encryption, access logs, secure networks).

Breach Notification: In the highly unlikely event of a breach of unsecured PHI, we are required by law to notify you promptly, explain what happened, and inform you of the steps we are taking to mitigate any harm.

7. Your Patient Rights Under HIPAA

Under HIPAA, you have the right to:

• Access: Request a copy of your health and personal information we have on file.
• Amend: Request corrections to your data if you believe it is incorrect or incomplete.
• Restrict: Request restrictions on how we use or share your PHI.
• Accounting of Disclosures: Request a list of whom we have shared your information with, outside of treatment and operations.
• Withdraw Consent: Revoke your consent for SMS or data sharing at any time.

To exercise these rights, please contact our Privacy Officer using the email provided in the Contact Us section.

8. FDA & Regulatory Disclaimer

ClearPath Regenerative is an educational network and matching service. We do not manufacture, sell, distribute, or promote products for human administration, diagnosis, prevention, mitigation, or treatment of disease. We do not evaluate or endorse the specific medical claims of any treatment. Any therapies or treatments discussed on this website or by specialists within our network may not be approved or evaluated by the U.S. Food and Drug Administration (FDA). Please consult with a licensed, qualified healthcare provider before making any medical decisions.

9. Data Retention & Cookies

We retain your personal information and PHI only for as long as necessary to fulfill the purposes for which it was collected, or to satisfy legal, accounting, or reporting requirements under HIPAA.

We also use strictly necessary cookies to analyze basic website traffic and improve user experience. We do not use tracking technologies or pixels in ways that impermissibly disclose PHI to unauthorized third parties.

10. Contact Us

If you have questions about this Privacy Policy, your HIPAA rights, or wish to file a complaint, please contact us at: